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Everything you need to know about getting started with Loop.
Why can't I verify my identity
We verify your identity against the credit bureau. If you are still facing difficulties please read further.
By 
Johan Oh
Last updated: 
August 27, 2019
Why is my consumer score (ERS 2.0) not showing?
We’re sorry you cannot currently access you Equifax Consumer Score (ERS 2.0), this often occurs for the following reasons. Read More.
By 
Johan Oh
Last updated: 
August 27, 2019
Why is my commercial (CDS) score not showing?
We’re sorry you cannot currently access your Equifax Commercial Score (CDS), this often occurs for the following reasons. Read more.
By 
Johan Oh
Last updated: 
August 27, 2019
Why can I not view my historical credit data
The data available via our historical credit data section begins on the day you sign up and is refreshed quarterly. Learn more.
By 
Johan Oh
Last updated: 
August 27, 2019
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1) The Equifax Risk Score is based on Equifax's proprietary model and may not be the same score used by third parties to assess your creditworthiness. The provision of this score to you is intended for your own educational use. Third parties will take into consideration other information in addition to a credit score when evaluating your creditworthiness.

Equifax Canada Co. ("Equifax") is a registered Canadian credit bureau that maintains your Canadian consumer credit file, which has been used by Loop Financial Inc. as permitted by you, to provide you with your educational Equifax credit score. The Equifax credit score provided here is current as of the date indicated by Loop Financial Inc.
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Equifax® is a registered trade-mark of Equifax Canada Co. used under license.
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