Choosing the right partner can make or break your company’s logistics, customer service, and repeat purchases. Using a fulfillment center frees you from navigating the fulfillment landscape with zero stress. We’re partnering with top tier fulfillment companies like Shipfusion who are able to take your business to the next level by upgrading your fulfillment infrastructure.
Many eCommerce businesses come to a point when they wonder whether or not it’s the right time to use a Fulfillment Center? Each company and each brand is unique, but there are a few questions you can go through to help make your decision. Some companies have been using fulfillment services since day one of operations. Others sign up with fulfillment services when faced with difficulties during inventory management, shipping large orders and shipping orders internationally. There is still time to get ahead of the holiday rush, but you need to act FAST!
To better understand when it is a good time to take the leap and partner with a fulfillment center, let’s review what a fulfillment company like Shipfusion can do for your business.
6 Return Improvements through your Fulfillment Company:
- Check Product: A dedicated warehouse team will follow product instructions to check the item for refund or exchange purposes.
- Cleaning Product: Clean re-sellable products to go back into inventory.
- Photograph Product: We can send detailed photos of the returned product to your company to decide on whether or not to process a return claim.
- Donate Product: Collect returned products for charity pickup.
- Destroy Product: Safely destroy unsellable products. For example: food products that have spoiled best before dates.
- Disregard Product: Disregard and throw out products that are not sensitive to disposal.
These providers usually come with software that allows for client visibility on returns. It gives the users the ability to see the entire returns transaction confirming that the right order was shipped out, the customer received the order and why the customer is returning the order. Signing on with a fulfillment center with its own return process adds value to the client, so they don’t have to deal with returns themselves.
“The benefit of us handling the return for them is that it keeps their inventory close, it means that they can still keep turning over inventory quickly,”
said Scott McCarthy, Director of Client Services at Shipfusion.
“The other thing that we can handle is the inbound freight aspect of it, as the consumer is creating the return, we’ve got the ability for them to be able to create an inbound shipping label for them and can connect that to their account– If the company is doing free returns, they can cover that by integrating that with our program.”
Who is Shipfusion?
Shipfusion is a Canadian fulfillment company based in Toronto that specializes in enabling ecommerce brands to grow efficiently. Loop has been working closely with Shipfusion to help high-growth eCommerce stores reach their full potential by setting up a robust fulfillment process that allows business owners to save time and money.
Shipfusion Return FAQs
What is the timeline for a return?
Shipfusion will process a return within 72 hours.
What is the cost of Shipfusion’s returns program?
We offer tailored programs to meet each individual client’s needs.
What other channels can Shipfusion’s return software plug into?
Shipfusion’s returns software can integrate with any eCommerce marketplace.
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